Terms of Service
These terms govern your access to and use of Muna’s website, mobile applications, digital storybooks, animations, and educational media services.
Introduction
Welcome to Muna.
Muna is building Africa’s Children Media Ecosystem — creating and delivering stories that sound, look, and feel like home. Through our digital platforms, we provide access to culturally relevant stories, educational resources, eBooks, audiobooks, animations, magazines, and other media experiences designed for children, families, schools, publishers, and creative communities.
These Terms of Service (“Terms”) govern your access to and use of Muna’s website, mobile applications, digital products, and related services (“Services”).
Eligibility and Account Responsibility
Muna services are designed for children, parents, guardians, schools, educators, publishers, and other users interested in children’s media and learning.
When creating an account, you agree to:
Parents and guardians are responsible for supervising children’s use of Muna and ensuring that content access is appropriate for their child.
Use of Muna Services
You agree to use Muna only for lawful purposes and in ways that respect other users, creators, and the integrity of the platform.
Prohibited Actions — You must not:
- Use Muna for harmful, illegal, or abusive activities
- Attempt to disrupt, breach, or interfere with our platform infrastructure
- Copy, reproduce, distribute, or sell Muna content without explicit written permission
- Attempt unauthorized access to restricted areas of our servers or databases
- Upload harmful files, malicious software, viruses, or inappropriate material
- Misrepresent your identity or create accounts using fraudulent information
Muna reserves the right to restrict, suspend, or terminate access where these Terms are violated.
Content and Intellectual Property
All content available through Muna — including stories, illustrations, animations, audiobooks, eBooks, magazine issues, branding materials, and software code — is owned by Muna, our partners, publishers, creators, or licensed content providers.
Personal License: You may access and enjoy content for personal, educational, and non-commercial use.
Restrictions: You may not copy, modify, create derivative works, or use Muna content for commercial purposes without prior written approval.
Muna respects intellectual property rights. If you believe any content on our platform infringes your copyright or trademark, please contact us immediately at communication@munakalati.org.
Publisher and Creator Content
Muna works in close collaboration with publishers, storytellers, educators, and creative partners across Africa and beyond to provide authentic, high-quality media.
Muna strives to ensure all shared content meets strict safety, quality, and cultural relevance benchmarks.
Subscriptions and Payments
Certain premium features, eBooks, audiobooks, or digital tools on Muna may require paid subscriptions or one-off purchases.
Accurate Information
You agree to provide valid and current payment details.
Authorized Charges
You authorize payment processing through approved payment gateways.
Displayed Pricing
Purchases are subject to pricing shown at checkout time.
Prices may be updated over time, but price modifications will not retroactively affect completed transactions. Third-party payment providers process monetary transactions under their own terms and privacy policies.
Digital Content Access
When you purchase or access digital content through Muna, you receive a limited, personal, non-transferable right to view and listen to that content via our Services.
Content availability depends on:
- Your account standing and verification
- Active subscription tier or individual purchase status
- Publisher licensing availability
- Compatible device & operating system requirements
Muna reserves the right to modify, upgrade, or update platform features to improve reliability and security.
User Contributions and Feedback
Users may submit feedback, suggestions, reviews, story ideas, or enquiries to Muna. By providing feedback, you grant Muna the right to use your suggestions to improve our services without any obligation for compensation.
You remain solely responsible for any content you submit and must ensure it does not infringe third-party rights or contain unlawful material.
Privacy and Child Safety
Your privacy and child safety are core to Muna's mission. Your use of Muna is governed by our dedicated Privacy Policy.
Muna does not knowingly collect unnecessary personal data directly from children and takes proactive technical steps to ensure a safe, wholesome digital environment.
Third-Party Services
Muna may integrate with third-party tools, payment processors, school portals, or partner platforms. Muna is not responsible for the availability, security, or privacy terms of external services. Users should review third-party terms prior to engagement.
Service Availability
We work continuously to keep Muna accessible and reliable. However, temporary disruptions may occur due to routine maintenance, system upgrades, technical failures, internet connectivity issues, or events beyond our control.
We do not guarantee uninterrupted, error-free operation at all times.
Account Suspension and Termination
Muna reserves the right to suspend or close accounts if these Terms are breached, if the platform is misused, or if activities threaten user safety or platform integrity. Users may request account closure at any time by contacting support.
Disclaimer
Muna provides educational and entertainment content designed to support literacy and cultural engagement. While we strive for accuracy and excellence, parents, guardians, and educators remain responsible for selecting suitable content choices for their children.
Limitation of Liability
To the extent permitted by law, Muna shall not be liable for losses arising from platform misuse, unauthorized access resulting from user negligence, third-party services, or temporary service outages.
Nothing in these Terms excludes statutory consumer rights guaranteed by applicable law.
Changes to These Terms
We may revise these Terms as our platforms evolve. When changes occur, we will update the Effective Date above. Continued use of Muna after changes signifies your agreement to the updated Terms.
Governing Law & Dispute Resolution
These Terms are governed by the applicable laws relevant to Muna's operations. In the event of a dispute, we encourage users to contact us first so we can work together toward a fair and amicable resolution.
Contact Us
For questions, legal concerns, or support regarding these Terms of Service, please contact us:
Building Africa’s Children Media Ecosystem — creating stories that sound, look, and feel like home.